Refund and Cancellation Policy

This Refund and Cancellation Policy apply to registrations, award participation packages, exhibition stalls, sponsorships and other paid services booked directly with Global Education Fest through https://globaleducationfest.com or our authorised team.

Organiser: (AKS Worldwide Private Limited)

Please review this policy and any package-specific conditions before making payment.

1. Booking Confirmation

Submitting a registration, nomination, partnership or stall enquiry form does not automatically confirm participation.

Bookings are confirmed only after we issue written confirmation and the stated requirements, including payment where applicable, have been fulfilled.

Your confirmation will specify the services included in your booking.

2. No Cancellation or Refund After Booking

Once a booking is confirmed, it cannot be cancelled by the participant, and payments are non-refundable.

Confirmed bookings involve financial commitments and advance payments to venues, vendors and service providers to reserve event space, facilities and related arrangements.

This condition applies to delegate registrations, award participation packages, exhibition stalls, sponsorships and other paid bookings, unless a separate written agreement expressly provides otherwise.

Changes in personal or professional commitments, non-attendance, visa refusal or travel difficulties do not qualify for a refund or credit towards another event.

3. Booking-Related Requests

For assistance with an existing booking, email info@globaleducationfest.com with:

• Your full name and organisation.
• Booking or registration reference.
• Registered email address and telephone number.
• Payment amount, date and transaction reference.
• Details of your request.

Submitting a request does not cancel your booking or establish refund eligibility. We will review it under this policy, your booking agreement.

4. Award Participation Packages

Submitting an award nomination does not guarantee selection. Participation fees apply only to selected awardees, as stated on our awards page.

Selected awardees will receive details of the participation fee, package inclusions and attendance requirements before payment.

Once an award participation booking is confirmed, the non-cancellation and non-refundable payment conditions in Section 2 apply.

Award transfers, postal delivery, digital recognition or collection by a representative are not automatically included and require written confirmation.

5. Exhibition Stall Bookings

Confirmed stall bookings cannot be cancelled by the exhibitor, and payments are non-refundable.

Stall bookings may involve advance commitments for exhibition space, fabrication, branding, equipment and other services.

Transfers to another organisation require our written approval and are subject to suitability and availability.

6. Sponsorships and Partnerships

Confirmed paid sponsorships and partnerships are subject to the non-cancellation and non-refundable payment conditions in Section 2.

A partnership enquiry alone does not create a payment obligation.

7. Participant Substitutions

If you cannot attend, you may request a substitute participant. Substitutions require our written approval and must meet the eligibility requirements of the relevant booking category.

Please contact us on or before 15 days prior to the event. Approval is not guaranteed, and any additional charge will be disclosed for your agreement.

An individual award or recognition cannot be transferred to another person.

8. Non-Attendance

Non-attendance, late arrival, early departure or missed sessions do not qualify for a refund or credit towards another event, except where required by applicable law.

Your rights relating to services we fail to provide remain unaffected.

9. Cancellation by Global Education Fest

If we cancel the event, we will notify affected participants through their registered contact details.

Payments will ordinarily be carried forward as credit towards the rescheduled event or another eligible event organised by us. We will communicate the available dates, eligible events and credit conditions.

Cash refunds will not ordinarily be offered instead of an event credit.

10. Postponement or Material Changes

If the event is postponed or its location, venue or format changes materially, we will communicate the revised arrangements and explain how existing bookings will be accommodated.

Payments will ordinarily be adjusted against the revised event arrangements.

Minor changes to speakers, session timings or programme order do not automatically create a refund entitlement.

11. Force Majeure

If the event cannot proceed because of circumstances beyond our reasonable control – including natural disasters, government restrictions, public health emergencies, war or serious security incidents – we may postpone, reschedule or cancel it.

Confirmed bookings involve financial commitments and advance payments to venues, vendors and service providers. Our ability to recover these payments depends on the respective providers’ cancellation and refund conditions.

If we recover payments from venues, vendors or service providers relating to cancelled services, we will pass on the corresponding recovered amount to affected participants on a fair, proportionate basis. Any amount refunded will be deducted from the participant’s remaining event credit.

12. Duplicate or Incorrect Payments

The non-refundable booking condition does not prevent correction of duplicate payments, overpayments or incorrect charges.

If you notice a payment error or a debit without booking confirmation, contact us with the transaction details. We will investigate and arrange a correction or refund where appropriate.

Please verify the payment status before attempting another payment.

13. Refund Processing

Where a refund is approved or legally required, we will confirm the amount and explain its calculation.

Refunds will normally be returned to the original payment method. If this is unavailable, we will agree on a secure alternative.

Your bank or payment provider may take additional time to credit the refund.

We will never ask for your password, card security code or one-time password to process a refund.

14. Travel and Visa Arrangements

Unless expressly included in your package, travel, accommodation, insurance and visas are your responsibility and are subject to the relevant provider’s terms.

Visa refusal, travel disruption or personal circumstances do not qualify for cancellation, refund or event credit under this policy, except where required by law.

Responsibility for independently booked expenses following an event cancellation or change will be determined by the relevant agreement and applicable law.

16. Policy Updates

Updates will be published on this page with a revised date.

The policy accepted at the time of booking will continue to govern that booking.

17. Contact Us

For booking changes, event credits or payment-related assistance:

Email subject: Booking / Payment Request – [Booking Reference]